Frequently asked questions.

Yes.

eBLACKDOG ERP is a fully cloud-based ERP platform hosted on secure cloud infrastructure.

Benefits include:

• Access from anywhere
• Centralized branch management
• Automatic software updates
• Secure data management
• Real-time workforce visibility
• Reduced infrastructure costs

Yes.

The platform is designed for multi-branch and multi-location workforce operations. You can:

• Manage multiple branches
• Monitor multiple deployment sites
• Track workforce activity
• Generate reports centrally from head office

Yes.

eBLACKDOG ERP includes dedicated mobile applications for:

• Patrol operations
• Workforce attendance
• GPS tracking
• Incident reporting
• Patrol visit reporting
• Field workforce management

Yes.

GPS-based workforce monitoring is included in eBLACKDOG PATROL, eBLACKDOG VISIT, and eBLACKDOG SENTINEL.

Features include:

• Live guard tracking
• Geo-fencing
• Route monitoring
• Checkpoint verification
• Workforce visibility

Yes.

All workforce operations can integrate directly with eBLACKDOG Payroll. This includes:

• Attendance-linked payroll
• OT calculations
• Deployment-linked salary processing
• Double duty calculations
• Workforce allocation tracking

eBLACKDOG Payroll PRO is the advanced payroll engine inside eBLACKDOG ERP. It supports:

• Company-specific payroll configurations
• Fixed salary models
• Variable salary models
• Deployment-based payroll processing
• Client/site-specific salary structures

Designed specifically for security agencies, manpower outsourcing companies, and workforce-intensive operations.

Yes.

eBLACKDOG ERP is one of the best ERP software solutions for organizations managing 25 employees to 2,000+ workforce deployments. Enterprise infrastructure and dedicated cloud environments are available for large organizations.

Yes.

Deployment assistance and online operational training are provided for admin teams, HR teams, payroll operators, field officers, and workforce supervisors.

Training includes:

• Live online sessions
• Operational walkthroughs
• Support guidance

Yes.

Technical support is provided during active subscription periods. Support includes:

• Operational guidance
• Software troubleshooting
• Deployment assistance
• Technical issue resolution

Most support requests are handled during Indian business hours. Critical operational issues receive priority attention.

Enterprise customers may opt for:

• Dedicated SLA agreements
• Priority support
• Dedicated account management

Yes.

eBLACKDOG ERP can be used globally wherever reliable internet connectivity is available. The platform is suitable for international workforce operations, multi-country deployments, and global security workforce management.

Yes.

eBLACKDOG VISIT includes:

• Client reporting dashboards
• Downloadable reports
• Patrol evidence sharing
• Photo & video reporting
• Optional client portal access

Yes.

Certain operational functions support offline activity synchronization. Data automatically syncs when internet connectivity is restored.

Depending on selected modules, subscriptions may include:

• Cloud hosting
• Mobile applications
• Software updates
• GPS tracking
• Payroll integration
• Command centre dashboards
• Technical support
• Operational reporting

Yes.

Google Maps integration is included under eBLACKDOG ERP Fair Usage Policies. This supports:

• GPS tracking
• Route monitoring
• Geo-fencing
• Patrol visualization
• Workforce movement tracking

Yes.

Enterprise customers may request:

• Custom workflows
• Additional reports
• Dedicated infrastructure
• API integrations
• White-label deployment
• Custom operational configurations

Simply contact the eBLACKDOG ERP team for:

• Product demo
• Operational consultation
• Pricing discussion
• Deployment planning

Still have a question we haven't answered? Email us at eblackdogsupport@nissiinfotech.in.