Online version of E-Black Dog software" works through internet only. There is no physical installation of software in any of customer’s computers. The software is installed exclusively for our customers in our USA cloud servers. This is web based software. This software useful for those companies who have multiple branches. They can manage the multiple branches from head office and have control over all their branches. Online version of eblackdog software" can be used from anywhere /anytime (home /office/airport) as per convenience of customers.
No we do not have a software that can work offline without internet. As we are unable to give support in distant locations immediately.
Distance is not a problem for us, all that you need is a fairly good broadband internet connection. We are already providing this service to our customers who are located much far away from us and most of them we have never seen. So the service part of it will never be a problem for you. MORE OVER WE HAVE TRAINING VIDEOS NOW , YOU WILL NEVER NEED OUR HELP FOR TRAINING. STILL WE GIVE FEW HOURS OF FREE TRAINING ALSO.
We are providing this training for specific number of hours online meeting. Many of our customers are trained like that; this will not be a problem in our experience.
YOU WILL NEVER NEED THIS AS THIS IS A SIMPLE SOFTWARE , EASY TO USE.
THE EBLACKDOG VERSION 4.5 FEATURES ARE ENOUGH FOR A SMALL COMPANY. IF YOU WANT ADVANCED FEATURES PLEASE SELECT THE VERSION 5
Yes, to ensure you use the software uninterrupted 24/7 we have to pay for the infrastructure, support team and keep updating it for the new technology.
"1 user license" means one staff, one person, at a time can log into the eblackdog software and manage /enter data/ take print and use the software at a time. The is the basic plan. If customers need more staff to use the software (in case there are more employees to be managed, they can purchase more "additional user license". In some plans it comes free of cost , please check our price list.
corporate-user License is that is for those who are having multiple branches, in various states , and multiple people working on the software, then you need corporate user license.
The country you live is not a problem, distance is not a problem, Language is not a problem. We will give the training videos in your language. All that we need is a fairly good internet connection with good speed at least a broadband.
Mostly if it’s a day time, and working hours, IST (Indian Standard time), we respond within 2 hours. In all other cases its 24 hours time.
Yes – its mobile friendly to any mobile you have. But its not a "Mobile app"
Yes – you can. Just request for the number of additional branches you may need. You will be able to login into HO and view all the additional branches.
A user license in simple terms is that " Its a login and password given to "one employee of the customer to legally Log and use any of the 8 modules of eblackdog.com . Your question still not answered? Please send your mail to firstname.lastname@example.org